Linear Home Security System DUAL 824 User Manual

DUAL 824  
SUPERVISED WIRELESS  
SECURITY CONTROL PANEL  
Installation & Programming Instructions  
USA & Canada (800) 421-1587 & (800) 392-0123  
(760) 438-7000 - Toll Free FAX (800) 468-1340  
 
TABLE OF CONTENTS  
1. THE DUAL 824 SECURITY SYSTEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
CONTROL PANEL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
DOOR/WINDOW SENSORS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
WIRELESS KEYPAD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
SMOKE DETECTOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
REMOTE CONTROLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
GLASS BREAK DETECTOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
PANIC BUTTONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
BILL TRAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
PASSIVE INFRARED MOTION DETECTOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
2. SECURITY SYSTEM FLOOR PLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
EXAMPLE SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
DESIGN THE INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
3. OVERVIEW OF KEYPADS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
HARDWIRED KEYPAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
WIRELESS KEYPAD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
ABOUT SENSOR STATUS SUPERVISION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5  
4. HARDWIRED KEYPAD FEATURES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
5. CONTROL PANEL FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
6. CONTROL PANEL INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
SYSTEM LOCATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
WALL MOUNTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
EXTERNAL ANTENNA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
HARDWIRED KEYPAD INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
HARDWIRED LOOP WIRING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
ARM/DISARM KEY STATION WIRING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
EXTERNAL ALARM SIREN CONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
TELEPHONE LINE CONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
AUTOMATION OUTPUT CONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
VOICE RESPONSE MODULE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
CONTROL PANEL POWER CONNECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
BACKUP BATTERY INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
7. BASIC CONTROL PANEL PROGRAMMING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
CREATE THE MASTER USER CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
PROGRAM THE HARDWIRED LOOPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
PROGRAM THE WIRELESS SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
PROGRAMMING DIFFERENT SENSOR TYPES. . . . . . . . . . . . . . . . . . . . . . . . 16  
8. BASIC SENSOR INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
DXS-10 WIRELESS KEYPAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
DXS-31 & DXS-32 DOOR/WINDOW SENSORS . . . . . . . . . . . . . . . . . . . . . . . . 19  
TEST SENSORS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
9. CUSTOMIZING THE KEYPAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
LABELING THE SENSOR LOCATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
10. SYSTEM OPERATING MODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
OFF MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
CHIME MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
HOME MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
SECURE EXIT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
HOME INSTANT MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
MANUAL BYPASSING OF SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
AWAY MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
MANUAL BYPASSING OF SENSORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
TEST MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
11. SYSTEM TROUBLE INDICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
CONTROL PANEL POWER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
WIRELESS SENSOR LOW BATTERIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
SENSOR RADIO TROUBLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
12. CUSTOMIZING THE SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
ADDING SENSORS TO THE SYSTEM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
REMOVING SENSORS FROM THE SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
MAKING A SENSOR A 24-HOUR DOOR CHIME . . . . . . . . . . . . . . . . . . . . . . . 27  
MAKING A SENSOR INTERIOR. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
MAKING A SENSOR PERFORM A DIFFERENT FUNCTION . . . . . . . . . . . . . . 28  
13. ADVANCED PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
SETUP MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
CHANGING A SENSORS SUPERVISION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
CHANGING A SENSORS RESTORE REQUIREMENTS . . . . . . . . . . . . . . . . . . 30  
ENTRY DELAY TIME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
EXIT DELAY TIME. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
BURGLARY SIREN TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
EMERGENCY SIREN TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30  
FIRE SIREN TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
AUTOMATION OUTPUT TIME . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
REMOTE CONTROL & HARDWIRE ARMING LEVEL . . . . . . . . . . . . . . . . . . . . 31  
REMOTE CONTROL & HARDWIRE DISARMING LEVEL . . . . . . . . . . . . . . . . . 31  
ENTRY DELAY BEEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
EXIT DELAY BEEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
SILENT BURGLARY ALARMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
SILENT EMERGENCY ALARMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
DISABLING QUICK ARMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32  
AUTOMATIC RESTORAL OF BYPASSED SENSORS . . . . . . . . . . . . . . . . . . . . 32  
AUTOMATIC BYPASSING OF OPEN SENSORS . . . . . . . . . . . . . . . . . . . . . . . . 32  
AUTOMATION OUTPUT MODE DURING ALARM . . . . . . . . . . . . . . . . . . . . . . . 33  
AUTOMATION ACTIVATION TONE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
REMOTE CONTROL & HARDWIRE ARM/DISARM CHIRP. . . . . . . . . . . . . . . . 33  
AUTOMATION OUTPUT ON DURING AND AFTER ALARM . . . . . . . . . . . . . . . 33  
AUTOMATION OUTPUT ON DURING ALARM. . . . . . . . . . . . . . . . . . . . . . . . . . 33  
AUTOMATION OUTPUT WHILE ARMED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
AUTOMATION OUTPUT DURING EXIT/ENTRY DELAYS . . . . . . . . . . . . . . . . . 34  
AUTOMATION OUTPUT POLARITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
REMOTE ACCESS PASSWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
DURESS CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
MASTER USER CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
ADDING ADDITIONAL USER CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
REMOVING ADDITITIONAL USER CODES. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
CONTROL PANEL MASTER RESET . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35  
14. COMMUNICATOR PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
SETUP MODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
GENERAL COMMUNICATOR OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
COMMUNICATOR ENABLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
2-WAY AUDIO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
VOICE RESPONSE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
REMOTE LOCKOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
CALL LIMITER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
DIALING DELAY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
DIALING METHOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
COMMUNICATOR REPORTING OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
REPORTING FORMAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
CALL ROUTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
ACCOUNT NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
PRIMARY TELEPHONE NUMBER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
SECONDARY TELEPHONE NUMBER. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40  
SUPERVISORY OR PAGER TELEPHONE NUMBER . . . . . . . . . . . . . . . . . . . . 40  
TELEPHONE NUMBER DELAYS AND SPECIAL CHARACTERS. . . . . . . . . . . 40  
REPORT CONTROL PANEL TROUBLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
REPORT FORCE ARMING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
OPENING AND CLOSING REPORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
POINT ID REPORTING. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41  
COMMUNICATOR REPORTING CODES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
GENERAL REPORTING CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
SYSTEM REPORTING CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
FORCE ARMING REPORTING CODE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
DURESS REPORTING CODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
4 BY 2 FORMAT POINT ID REPORTING CODES . . . . . . . . . . . . . . . . . . . . . . . 44  
4 BY 2 FORMAT POINT ID ALARM REPORT CODES. . . . . . . . . . . . . . . . . . . . 44  
4 BY 2 FORMAT POINT ID TROUBLE REPORT CODES . . . . . . . . . . . . . . . . . 44  
IMPORTANT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
LINEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
WIRELESS PRODUCT NOTICE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
FCC NOTICE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
FCC TELEPHONE RULES AND REGULATIONS. . . . . . . . . . . . . . . . . . . . . . . . 46  
FIRE EVACUATION PLANNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
INDUSTRY CANADA NOTICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
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1. THE DUAL 824 SECURITY SYSTEM  
DXS-73  
SMOKE DETECTOR  
DXS-91 GLASS  
BREAK DETECTOR †  
DXS-10  
DUAL 824KP  
WIRELESS  
DXS-54  
PIR  
HARDWIRED  
KEYPAD  
KEYPAD  
DXS-81  
BILL TRAP †  
DUAL 824P  
CONTROL  
PANEL  
DXS-31  
DOOR/WINDOW DOOR/WINDOW  
SENSOR SENSOR  
DXS-32 MINI  
† NOTE: These accessories  
are not listed by UL.  
DXT-61A  
REMOTE †  
DXT-41 & DXT-42  
REMOTES  
DXS-62A  
REMOTE  
DXT-21 & DXT-23  
REMOTES †  
The optional Model VB-2 digital voice response module can  
be installed in the Control Panel. The VB-2 module provides  
three exciting features: 2-way audio monitoring capability at  
the Central Station through the communicator, local voice  
prompts from the keypad's speaker (with Model RSM-2  
speaker/microphone kit installed), and voice prompted  
remote system control using in-house or off-site pushbutton  
telephones.  
The system has 24-hour capabilities that are always ready  
to operate, even when the system is disarmed. They can be  
triggered by buttons on the hardwired keypads, a wireless  
keypad, portableremotecontrols, carbonmonoxidedetectors,  
and smoke detectors.Pressing the EMERGENCY or FIRE button  
for two seconds will cause an immediate siren and call the  
central station. IMPORTANT: For personal emergency use  
only. Not for use as a UL Listed Medical Alert System.  
The Control Panel's Environmental feature is active 24-hours  
and can be triggered with sensors connected to devices such  
aswaterowdetectors,over/undertemperaturesensors,ood  
sensors, etc. The Environmental feature activates the chime  
annunciator without sounding the siren. The Environmental  
feature does not send communicator reports.  
An Automation Output in the Control Panel provides an  
easy way to connect external devices to the Control Panel.  
The output is fully programmable to activate on a variety  
of conditions, such as when the system is armed, during  
alarms, and during exit/entry delays. The Automation Output  
can connect to lighting control modules, relays, noisemakers,  
and indicators. The Control Panel's and wireless keypad's  
key and any system sensors can control the Automation  
Output.  
CONTROL PANEL  
The DUAL 824P Control Panel is the heart of the system.  
It monitors all of the system's wireless sensors, hardwired  
loops, and controls the alarm sirens and Model DUAL 824KP  
hardwired keypads.  
The Control Panel constantly monitors the condition of the  
system's sensors and hardwired contacts, displaying which  
protected doors and windows are open or closed. If an  
alarm occurs, the keypads display which sensor(s) caused  
it. When a sensor has a low battery, the keypads display  
which sensor needs a new battery. Sensors that send hourly  
status transmissions keep the Control Panel informed of their  
operating condition.  
Up to eight different custom user codes can be used to  
operate the system. For security, a user code must be  
entered to disarm (turn off) the system. The system can be  
armed (turned on) by entering a user code, or with the unique  
“Quick Arm” feature. The five restricted user codes and the  
special page alert user code can only arm and disarm the  
system, no programming changes (except changing user  
and duress codes) are allowed. The master user code is  
allowed to program the Control Panel, and a duress code  
can be selected for emergency disarming of the system with  
a duress report to the Central Station. The page alert user  
code can dial a pager number to inform the pager wearer  
when the system is disarmed.  
The Control Panel's memory will retain the user codes and  
all of the system's programming, even during a total power  
loss. An optional backup battery can be installed to power the  
system during short power failures.  
The built-in digital communicator connects the Control Panel  
to a Central Alarm Monitoring Station through the telephone.  
With a monitored system, the central station can dispatch  
authorities in case of burglary, re or other emergency. The  
central station can also call family, friends, neighbors, or  
anyone else designated on a custom call list. System arming  
(closing) and disarming (opening) reports by user can also  
be sent.  
The Control Panel can be programmed locally using its own  
keypad or remotely, over the telephone, using Linear's Model  
RA-2400 Remote Access software program. The RA-2400  
upload/download program is a Windows application that  
runs on a personal computer and communicates with the  
Control Panel through a modem, connected directly to the  
panel, or through the telephone line.  
Each sensor can report directly to the Central Station using  
the digital communicator's Point ID feature.If a sensor triggers  
an alarm or experiences supervisory trouble, a unique report  
code can be sent for immediate identification of the event.  
2